At Charisma, we may be a small business, but our passion and dedication are anything but! Every product we offer is carefully selected with faith, love, and craftsmanship in mind. Being a small but growing brand allows us to focus on what truly matters—offering meaningful gifts and a personal touch to every customer.

When you shop with us, you're not just purchasing gifts—you’re supporting a faith-driven business that values quality, connection, and community. Thank you for being part of our journey!

Free Standard Shipping: Enjoy free standard shipping on all orders of €50 or more within Ireland, the UK, and selected countries. Check our standard fees at checkout for details.

Shipping Rates: Rates vary based on your chosen shipping method. The final shipping cost will be displayed at checkout.

Your order will be processed within 1-3 business days and fulfilled with suppliers. The shipping time for products is generally 5-14 business days for our Standard Shipping.

Please note: Delivery times may take longer during peak periods due to carrier delays. We appreciate your patience and understanding.

✨ Kindly consider delivery times when planning for a specific delivery date.

Shipping Restrictions: While we don't ship worldwide just yet, we do offer international shipping to select countries. Please check at checkout to see if we ship to your location.

We’re committed to minimizing delivery times and providing the best service possible. However each piece is made to order by hand, and there is always a small chance that production may take longer.

Thank you for your patience!

We want you to love your jewellery! Enjoy our hassle-free 30-day return & exchange policy.

Contact Us First – Returns must be authorized before sending.
30-Day Window – Request a return or exchange within 15 days of delivery.
Original Condition – Items must be unworn and unaltered.
Trackable Shipping – Use a shipping method with tracking.
Gift Returns – Free gifts must be returned, or their value will be deducted.

We’ll provide the correct return address once you contact us to avoid delays.